Refund policy

Please contact us at abbie@lovelyjane.org within 7 days of receiving your item if there is an issue with your product. From there we will make an appropriate decision if we believe your item should be eligible for a return or refund.

It is our goal at Lovely Jane to completely satisfy all of our customers & create an environment where people can trust that they will get excellent customer service with timely responses. However, we know that there will be issues, nothing is perfect. We will give you our full attention and resolve each issue step by step so that you are completely satisfied every single time.